01. Report Submission
Submit your report by phone, email or at www.sistemal.com/etik_hat. You may choose to remain anonymous. The Ethics Compliance Team will review your report and respond within 48 hours.
Ethics Reports
Review the communication channels, reporting process, key categories of ethical violations, and relevant ethical documents for the Sistem Aluminum Ethics Hotline.
Our Ethics Helpline is managed by an expert, independent third-party organisation. Reports submitted through the helpline are assessed and reported exclusively to our Internal Audit Department.
Contact Channels
Phone: 0850 220 56 61
Email: etiksistem@kpmg.com.tr
Website: www.etikdestekhatti.com
How Does It Work?
02. Action Plan
Led by the Internal Audit Manager, the Ethics Compliance Team includes representatives from relevant departments. It convenes promptly and prepares an “Investigation Roadmap”.
03. Investigation
The Ethics Compliance Team launches an investigation to verify the information reported, conducts interviews, collects relevant documents and reviews the alleged ethical violations.
04. Follow-up
Once the information has been assessed, the relevant parties are required to fulfil any administrative and legal obligations arising from breaches of our Code of Ethical Conduct.
05. Outcome
The administrative and legal outcomes are communicated by phone, email or via the Ethics Helpline. Actions taken and controls introduced to prevent recurrence are explained, and your satisfaction is assessed.
Assessment of Ethical Violation Reports
Significant reports of ethical violations may, where necessary, be referred to our Ethics and Gender Equality Committee, which evaluates the available courses of action.
The ethical principles to be followed by our employees and business partners are set out in the Sistem Alüminyum Code of Ethical Conduct Handbook. The ethical principles to be followed by our suppliers are defined in the Sistem Alüminyum Supplier Code of Conduct.
Related Documents
Key Categories of Ethical Violations
The principal matters that may constitute ethical violations include:
- Unlawful conduct
- Undisclosed conflicts of interest
- Fraud and theft
- Favouritism and discrimination
- Harassment and bullying
- Falsification of records and reports
- Destruction or concealment of documents
- Breaches of commercial and personal data confidentiality
- Substance and alcohol use in the workplace
- Political activities in the workplace
- Use of social media in a manner that harms the company
- Persistent toxic behaviour
Anger, swearing, aggression, neglect of duties, deliberate work slowdown and similar conduct may also be considered toxic behaviour.
Important Note
Providing specific information, documents or evidence when reporting an ethical violation helps ensure that the report can be assessed and resolved more effectively.